Common Questions & Troubleshooting
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Errors Connecting to MAIN DATABASE OR WEBSITE DATABASE
Errors Connecting to MAIN DATABASE OR WEBSITE DATABASE Viewing The Website From The Website URL / DOMAIN: Error connecting to the cloud: Website is being transferred to a new server: Site is suspended or deleted message: Viewing The Website In The Admin Temporary Connection Issue The database password is incorrect and needs to be reset: Database Does Not Exist:
Written by Chan Nier
Updated on February 14, 2025 -
Automatic IP Address Blocking
Automatic IP Address Blocking
Written by Chan Nier
Updated on February 14, 2025 -
Optimizing Website Performance
Optimizing Website Performance What we already do to optimize for speed Options to further improve site performance Important Factors to Consider Front-End Optimization: Enable Resource Delivery Via CDN Mobile Preeloader Advanced Setting
Written by Chan Nier
Updated on February 14, 2025 -
Troubleshooting: Member Search Result Issues Overview
Troubleshooting: Member Search Result Issues Overview Different Types Of Member Search Issues
Written by Chan Nier
Updated on February 14, 2025 -
Troubleshooting: Member Location Search Result Issues
Troubleshooting: Member Location Search Result Troubleshooting: Member Location Search Result Issues How to Conduct a Location Search How To Troubleshoot Location Search Issues - Check If The Member Is Geocoded:
Written by Chan Nier
Updated on February 14, 2025 -
Troubleshooting: Member Keyword Search Result Issues
Troubleshooting: Member Keyword Search Result Issues How to Conduct a Keyword Search How To Troubleshoot Keyword Search Issues
Written by Chan Nier
Updated on February 14, 2025 -
Troubleshooting: Member Category Search Result Issues
Troubleshooting: Member Category Search Result Issues How to Conduct a Category Search How To Troubleshoot Category Search Issues
Written by Chan Nier
Updated on February 14, 2025 -
Beginner’s Guide to Troubleshooting Website Errors
Beginner’s Guide to Troubleshooting Website Errors 1) Refresh The Live Website 2) Clear Browser Cache 3) Disable Browser Plugins 4) Disable All Custom Widgets 5) Remove Any Code From Custom CSS / HEAD Section Temporarily 6) Backup and Delete .htaccess File How to Get Better Support
Written by Chan Nier
Updated on February 14, 2025 -
Troubleshooting: No Sub or Sub-Sub Level Categories Displaying in the Member Dashboard Forms
Troubleshooting: No Sub or Sub-Sub Level Categories Displaying in the Member Dashboard Forms 1) No Sub or Sub-Sub Level Categories Added to the Site Yet 2) The Top-Level Category Member Selected Does Not Have Any Sub or Sub-Sub Level Categories Assigned 3) Specialties Option Was Not Enabled Under the Membership Plan Post Publishing Tab 4) The Category Selection Widget Was Deleted From Listing - Additional Details - Member Form 5) Custom Code Related Issues
Written by Chan Nier
Updated on February 14, 2025 -
Moving an Existing Site to Brilliant Directories.
Moving an Existing Site to Brilliant Directories.
Written by Chan Nier
Updated on February 14, 2025 -
Is There A Cancellation Fee To Close My Online Directory?
Is There A Cancellation Fee To Close My Online Directory?
Written by Chan Nier
Updated on February 14, 2025 -
How to Turn The Brilliant Directories Directory Website into a Mobile Application for Apple & Android
How to Turn The Brilliant Directories Directory Website into a Mobile Application for Apple & Android
Written by Chan Nier
Updated on February 14, 2025 -
Clearing Cache & Cookies for Browsers
Clearing Cache & Cookies for Browsers CHROME: FIREFOX: MICROSOFT EDGE: SAFARI:
Written by Chan Nier
Updated on February 14, 2025 -
Can I Get A Backup Of My Website Data?
Can I Get A Backup Of My Website Data?
Written by Chan Nier
Updated on February 14, 2025 -
Connecting Site To Cloudflare
Connecting Site To Cloudflare Use these steps to connect the directory website to Cloudflare.
Written by Chan Nier
Updated on February 14, 2025 -
Front-End Optimization: Enable Resource Delivery Via CDN
Front-End Optimization: Enable Resource Delivery Via CDN
Written by Chan Nier
Updated on February 14, 2025 -
Front-End Optimization: Use a Content Delivery Network (CDN) For Images
Front-End Optimization: Use a Content Delivery Network (CDN) For Images
Written by Chan Nier
Updated on February 14, 2025 -
URL Forwarding or Redirects using Cloudflare Rules
URL Forwarding or Redirects using Cloudflare Rules
Written by Chan Nier
Updated on February 14, 2025 -
How to Complete a Profile as a Member
How to Complete a Profile as a Member Contact Details Form: Profile / Logo Image: Additional Resources:
Written by Chan Nier
Updated on February 14, 2025 -
Too Many Redirects - Unable to Log in to the Admin SSL Browser Setting
Too Many Redirects - Unable to Log in to the Admin SSL Browser Setting
Written by Chan Nier
Updated on February 14, 2025 -
Understanding the Impact of Updating a Brilliant Directories Website Domain
Understanding the Impact of Updating a Brilliant Directories Website Domain
Written by Chan Nier
Updated on February 14, 2025 -
How to Replace Blue Twitter Bird Icon/Logo with X Icon
How to Replace Blue Twitter Bird Icon/Logo with X Icon
Written by Chan Nier
Updated on February 14, 2025 -
How to Optimize the Bandwidth Usage of a Site
How to Optimize the Bandwidth Usage of a Site Viewing a Site's Bandwidth Usage Admin Area cPanel AWStats General Strategies to Reduce Bandwidth Usage Set Up Cloudflare Optimize Images with Imagekit.io Addressing Specific Sources of Bandwidth Usage Block Human Sources of Traffic From Outside the Target Market Block Traffic from Undesirable Bots
Written by Chan Nier
Updated on February 14, 2025
