When a domain is added to Cloudflare but there aren't any DNS records besides what the websites comes with by default the process changes.

In the Cloudflare dashboard the domain will show "Invalid nameservers":

Click on that link and Cloudflare will present the new nameservers:

Add those to the domain registrar.

Back in Cloudflare, in the dashboard, click on the three dots and select "Configure DNS":

On the DNS Records page, additional records need to be added:

Clicking on "Add Record" will display fields to enter in a few records from the website, found in cPanel.

cPanel Records

Every website comes with DNS records in the websites cPanel. In a different tab open the BD website, following the instructions below to open the DNS records:

>> Developer Hub » cPanel Dashboard

Here is a list of the records that need to be copied over into Cloudflare:

  1. A Record - Pointing to the website IP Address.
  2. CNAME Record - Pointing to the "www" version of the website.
  3. MX Record - This makes BD the website email host.
  4. TXT Record - An SPF record for email deliverability.
  5. TXT Record - A DKIM record for email deliverability.

The image below is an example of what the records look once added to Cloudflare:

EMAIL SUPPORT FOR HELP WITH ACQUIRING THE DNS RECORDS FOR YOUR WEBSITE: support@brilliantdirectories.com


For additional assistance:
Email support@brilliantdirectories.com or create a ticket Inside Your Account Dashboard.



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