When a website is not using an active valid SSL, some browsers, due to local settings, may present issues when logging into the admin.
This is due to a browser setting that forces the browser to force load the HTTPS version of a page even though the site does not have an SSL installed.
To fix this, navigate to the browser settings by going to Settings -> Privacy and Security and scrolling down to uncheck the box that forces browsers to always navigate to HTTPS:
In Chrome it will look like this:
In Firefox it will look like this:
Once this browser setting has been disabled the admin will load properly. We strongly recommend using an SSL for a Brilliant Directories website, it can be a third party SSL, to learn how to add a third party SSL, please review the following documentation article:
If the website is using an SSL this issue will not happen. For more information on Brilliant Directories' SSL please review this article:
For additional assistance:
Email support@brilliantdirectories.com or create a ticket Inside Your Account Dashboard.
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