In some cases, members may have a Phone Number they want displayed on their profile or treated as their main contact number, but have a separate mobile number they would like to receive SMS notifications to.
In this case, edit the "Listing - Contact Details - Member" or "Listing - Additional Details - Member" forms (the forms filled out by members when they login to their account) to include a separate field for this purpose.
» How To Customize a Form
Add a new field with the Variable Name sms_member_phone and this number will be used to send SMS messages rather than the number entered into the default phone_number field found in the Contact Details form.
Here's an example of the field being added below the phone_number field in the Listing - Contact Details - Member form:
Disable Lead Matched Notifications (SMS) Fallback
This setting controls whether the system should send an SMS to the main phone number if an SMS-specific phone number is not provided. So, if the SMS phone number is missing, the system will use the main phone number as a backup to ensure the notification is still delivered.
It can be found under Settings >> Advanced Settings >> Disable Lead Matched Notifications (SMS) Fallback:
When the setting is OFF (default), the system will use the main phone number as a fallback if the member does not have an SMS phone number saved.
When the setting is ON, notifications will only be sent to the SMS phone number and will not fall back to the main phone number.
For additional assistance:
Email support@brilliantdirectories.com or create a ticket Inside Your Account Dashboard.
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