The checkout process for a user will depend on the payment type selected for the Digital product. (See Digital Products Form field 3).
By default, the Payment Type will be set to One-Time Payment, but the admin can choose:
- Free product
- One-Time Payment
- Recurring Subscription
- Custom Donation
Here's an example of the checkout process for each payment type:
Free Product
Here's an example of the checkout process to get a free product:
One Time Payment
This is the type of payment selected by default on the form. This will allow the user to purchase the product by paying a one-time fee:
The next screen will show the Review Order, where the customer will be able to enter a promo code if available, and check the Total amount due to be processed:
Important: in order for someone to be able to purchase a PAID digital product they must be logged in as a member. If the member as a credit card on file or have available credits those will be used automatically. If there's no card on file, the system will first ask for the card information, then process the payment.
If a member that didn't purchase the digital product tries to access the digital download page they will get this message with a link to purchase the Digital Product:
Recurring Subscription
The payment type also allows the admin to choose a recurrent subscription, when this option is selected additional fields appear in the form to choose what will be the payment cycles and the amount that will be charged.
The options available are: monthly, quarterly, semi-annually, and annually. Multiple cycles can be enabled, at least one option must be selected.
The checkout process for recurring subscriptions goes as follows:
The user will have the option to choose the cycle they want to subscribe for this product:
*If credits or are available these will be automatically applied towards the total cost of the purchase, this is valid for the default Digital Products post type as well as its cloned versions.
Custom Donation Amount
This option allows the user to name the amount they would like to pay, or donate. When this payment type is selected in the form, additional fields will appear that will allow the admin to choose the cycles that will be available:
For the Donation payment type, the user will name the amount that they wish to donate as well as the cycle depending on what was enabled by the admin:
In this Review Order the promo code option does not appear for donations, as this is meant to be a contribution:
Credits to Add After Purchase
If the Credits System Add-on is enabled, there will be two additional fields appearing in the form:
Credits to Add After Purchase: Buyers will receive this credit amount one time after initial purchase. Leave blank if no credits are granted.
If the admin adds and amount to the Credits to Add After Purchase. The checkout process will remain the same, the member will only see the available credits in their dashboard after the purchase:
NOTE: The member must belong to a plan that has the credits display on the dashboard enabled.
Since there's no mention of this credits being added to the member profile during the checkout process, it is up to the admin to mention this in their Digital Product Title or description.
Allow Use of Existing Credits for Purchase?: Select 'Yes' to allow buyers to use existing credits towards this purchase, or 'No' to require the use of a payment method.
If credits are available and this setting is set to 'yes' these will be automatically applied towards the total cost of the purchase, this is valid for the default Digital Products post type as well as its cloned versions.
For additional assistance:
Email support@brilliantdirectories.com or create a ticket Inside Your Account Dashboard.
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