Private Member Chat Advanced Settings

Additional options that can be found in the advanced settings section that expand the functionality for the Private Chats add-on:

Stock Images for Private Member Chat add-on

To also enable/disable the option for users to select images from Stock Image Library go to the Advanced Settings and look for the Froala Enable Stock Photo Library > Froala Text Editor - Private Member Chat Messages:

Froala Upload File for Private Chats

Turning ON the Advanced Setting Froala Upload File for Chat will allow for members to upload PDF files directly in the chat.

Text Labels for Private Chats

The Private Chats add-on uses two text labels:

chat_with_label
chat_with_label_append

NOTE: These labels will be used for all private chats.

Admin Dashboard

The admin will be able to review all Direct Chats within the admin area, this is located in the Interactions >> Private Chats:

The admin will be also able to read the thread that was reported, clicking on the "Read Thread" button:

If a message has been REPORTED by one of the members, this will be reflected under the Status:

The admin can then take the appropriate action, whether that is deleting the thread, contacting the flagged member or reopening the thread if the message is not considered inappropriate by changing the Status of the chat:

Active
Archived
Reported

All chats can be sorted by using the drop-down in the top right hand corner.

Sort by:

Active
Archived
Reported

Additional functionality includes, searching through the chats by keyword:

The ability to delete chats individually:

Or in bulk:

All of the information for the members involved in the conversation is available:

NOTE: If both of the members from the private chat conversation are deleted, their chat history will no longer be available.