Once categories are created, they cannot be directly converted from a top-level category to a subcategory (or vice versa), and sub and sub-subcategories cannot be assigned to a different parent category within the admin panel.
These type of changes are still possible while there are no members assigned to the categories yet. follow these steps:
- Export your category list as a CSV file from the Member Category Actions menu.
- Edit the structure in a spreadsheet.
- Reimport the modified file into the system.
If members are already assigned to categories, this process requires additional database adjustments using SQL queries to ensure proper member-category relationships.
For more details, refer to this guide:
How Categories and Subcategories are Related to a Member’s Profile in MySQL
For additional assistance:
Email support@brilliantdirectories.com or create a ticket Inside Your Account Dashboard.
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