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How to Prevent and Minimize Unwanted (spam) Sign Ups to Free Membership Plans

How to Prevent and Minimize Unwanted (spam) Sign Ups to Free Membership Plans
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Written by Chan Nier
Updated on February 14, 2025

Link: https://support.brilliantdirectories.com/support/solutions/articles/12000065513-how-to-prevent-and-minimize-unwanted-spam-sign-ups-to-free-membership-plans

Unfortunately, websites that may offer a free sign-up option for a public listing or profile are susceptible to unwanted sign-ups, this is quite common on the internet and usually comes from SEO companies trying to get their clients links on other sites.

Here are a few recommendations to address this:

Block IP Addresses

Navigate to Members >> Search Members and identify the IP Joined from the unwanted listing.
Block the IP and delete the listings created by that IP. This step usually gets rid of the unwanted sign-ups:

Require Admin Moderation

Require admin moderation for all free sign-ups under the Finance >> Membership Plans >> Edit:

More information about this process can be found in the article below:

Manually Approve New Member Signups

Do not allow free members to post links via its membership plan settings, which removes the incentive for spam signups:

Remove Free Membership Plans 

Another option is to remove the Free plans, and charge $1 to join the basic level. This will stop all free sign-ups since now there is no free sign-up option and it's required to pay a nominal $1 to join the site with a listing.

Customize the URLs for Checkout Pages

Customize the URL of the checkout URL for the free membership plans. Edit Checkout Pages: How To Edit Checkout URL

Block Traffic by Country

Use the Block Traffic by Country to minimize the SPAM from other countries.

Choose which of these strategies will assist with combating unwanted sign-ups from joining a site with a free membership option.


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