Link: https://support.brilliantdirectories.com/support/solutions/articles/5000682662
In the Domain Name System hierarchy, a subdomain is a domain that is a part of another domain.
For example, if a domain offered an online store as part of their website: example.com
It might use the subdomain: shop.example.com
Creating a Subdomain for a Top Domain used on a Non-BD Site
Go to the Domain Registrar, where the main website domain was bought (GoDaddy, Namecheap, Google Domains, etc...) and create the subdomain within their admin dashboard.
Namecheap - How to create a subdomain
Connecting the Subdomain to the Website
Once the subdomain is created, it can be connected to the website using the A Record method, which requires an A Record that points to the websites IP Address.
This IP Address can be found inside the Domain Manager:
A Record example:
Creating a Subdomain for a Top Domain used on a BD Site
Go to Developer Hub > cPanel Dashboard > Zone Editor:
Inside the zone editor find the domain and click on "Manage":
Create the A Record:
A Record example:
This IP Address can be found inside the Domain Manager:
How do I know if I set up my subdomain properly?
After re-configuring the domain, please wait up to 72 hours for the changes to take effect.
For additional assistance:
Email support@brilliantdirectories.com or create a ticket Inside Your Account Dashboard.
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