Emails » Forms Inbox

Link: https://support.brilliantdirectories.com/support/solutions/articles/5000673655

This section collects messages sent to the website through the Contact Us form and the Newsletter Subscription forms on the front end of the website. It will display the number of unopened or pending messages:

The forms that collect these messages are:

1. Contact Us form/page
   
2. Newsletter Signup form
   

An automated email will also be sent to the website's admin email once the Contact Us form has been filled out by a user of the site.

Forms Inbox - Admin Actions

Once inside the message, there are 4 available actions.

1. View
2. Reply
3. Actions (Archive & Delete)

View Full Inquiry

Opens a modal with the information related to the message being viewed.

Reply to Inquiry

When clicked, it will open the Compose Email module and the system will use the "reply-contact-us" email template by default:

Here is the content of the reply-contact-us email template, which can be edited under Emails >> Email Templates if needed:

Delete Inquiry

Removes the message from the website.

Archive

Sends the inquiry to the "Archived" folder.

Notes 

This fields is for reminders or useful information about this inquiry.