he member will receive an email notifying them that they have a lead. A link to view the lead is included in the email template:

Clicking on the link will AUTOMATICALLY log that member into his dashboard and take them straight to the lead itself facilitating the purchasing process. Clicking on "View Details" will open the lead:

The member will click on "Decline Lead" to not accept it:

The system will display a pop-up asking for feedback on why the lead was not accepted. This question is optional.

The lead will appear as "Declined" in this section:

View Declined Lead Reason

The owner of the site views the declined lead reason in the Leads details of the admin:

 

For additional assistance:
Email support@brilliantdirectories.com or create a ticket Inside Your Account Dashboard.

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