There are three different past-due reminder actions, each sent at specific intervals depending on how overdue a payment is.
Past Due Reminder #1
The Past Due Reminder #1 template will send the first email reminder that the customer has a pending payment.
This Billing Event uses the email template:
Past Due Reminder #2
The Past Due Reminder #2 template will send a second reminder to the customer letting them know that they have a pending payment.
This Billing Event uses the email template:
Past Due Reminder #3
The Past Due Reminder #3 template will remind the member for the third and final time about their pending payment.
This Billing Event uses the email template:
For additional assistance:
Email support@brilliantdirectories.com or create a ticket Inside Your Account Dashboard.
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