There are three different past-due reminder actions, each sent at specific intervals depending on how overdue a payment is.

Past Due Reminder #1

The Past Due Reminder #1 template will send the first email reminder that the customer has a pending payment.

This Billing Event uses the email template:

Past Due Reminder #2

The Past Due Reminder #2 template will send a second reminder to the customer letting them know that they have a pending payment.

This Billing Event uses the email template:

Past Due Reminder #3

The Past Due Reminder #3 template will remind the member for the third and final time about their pending payment.

This Billing Event uses the email template:


For additional assistance:
Email support@brilliantdirectories.com or create a ticket Inside Your Account Dashboard.



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