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Billing Reminder Email Templates

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Written by Chan Nier
Updated on April 2, 2025

Link: https://support.brilliantdirectories.com/support/solutions/articles/12000069320

This article discusses the different email templates used when the Billing Reminder Emails Add-On is active on a site.

There are three email events that can go out with the reminder emails:

  1. New Payments Received
  2. Upcoming Payment Reminder
  3. Past Due Reminder

Edit Email Templates

Each email event uses a different email template. These templates can be edited by clicking on "Edit Template" on the right side of the Billing Email Settings page in the Admin:

After clicking on one of the Email Templates, a new browser tab will open with the selected email template displayed. In order to edit the template please click on Actions >> Customize:

Add any desired text, images, and links using the WYSIWYG editor.

Additional Information:

» Everything About WYSIWYG Editors

» How to Post Images On WYSIWYG Editors

New Payments Received

The New Payments Received template will notify the member immediately once the subscription payment goes through.

This action uses the email template:

Upcoming Payment Reminder

The Upcoming Payment Reminder will notify the members before their upcoming payment is due.

This action uses the email template:


For additional assistance:
Email support@brilliantdirectories.com or create a ticket Inside Your Account Dashboard.



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