When a Digital Product is purchased, these sales will be found inside the Digital Products >> Sales History tab in the admin profile:

It can also be found in the billing section of the member who purchased the digital product:

Hover over the Actions button to view the available options:

  • View Invoice: Click to view the invoice.
  • Download the Invoice: Select this option to quickly download the invoice.
  • Copy Invoice Link: Click to copy the Invoice Link.
  • View Product Page: Click here to be taken to the digital product details page
  • Cancel Subscription: *This option is only available for recurrent subscriptions Select this to stop the subscription.

If the digital product had a recurrent subscription it will also show in the Billing Information >> Subscriptions Tab. In this section, if the member has a membership plan subscription it will show under the "Primary Membership Subscription". And the digital products will appear under the "Additonal Subscriptions" which includes a search filter:

NOTE: If the memebrship plan subscription was created through the admin, it will appear at the bottom as an "additional subscription".  The Primary Memebership will only show plans that were chosen by the user through the signup page or the upgrade page.

The information regarding the purchase will also display in the member's payment history in the admin and the invoice.

It shows the title of the post followed by a hyphen and the post type name:

For additional assistance:
Email support@brilliantdirectories.com or create a ticket Inside Your Account Dashboard.

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