Link: https://support.brilliantdirectories.com/support/solutions/articles/12000048476

It is really important to know where to find the Site ID, especially when the admin account has more than two sites, this information needs to be included when submitting a new ticket for support.

To find the Site ID, log into the admin, and look at the top left corner of the page, click on the dropdown arrow next to the website name:

This will display the website name, ID, status and License linked to this site, as well as the domain that's currently connected:

At the bottom, there will be a blue button to "See All My Websites". Alternatively, you can also click on the "Manage Websites" button to the right.

This will display all websites linked to this particular admin account (active, cancelled and pending activation). This section also includes a list of the Add-Ons pending activation, as well as the Quick Start videos and at the bottom, there is also a shortcut link to contact support easily.

Dashboard

This section provides an overview of the Active Websites information.

View Active Websites

The information displayed in this section includes:

  1. Website: Website Name, URL, Site ID and Admin Role.
  2. Plan: Current Plan, Active Status and Date Launched.
  3. Snapshot: Member Count, Revenue and Add-Ons Enabled and Instant Business Records available.
  4. Actions: Link to the Admin Backend and More Options button (Create a Support Ticket)

For additional assistance:
Email support@brilliantdirectories.com or create a ticket Inside Your Account Dashboard.

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